Terms and conditions

PART 1

General Provisions

These general conditions of sale are valid only between SILVESTRE PIETRO, with registered office in Scanzorosciate, Via Alessandro Manzoni, 10, 24020, n. VAT number 04255950166 and CF SLVPTR63E06H888S (hereinafter, the "Company" or the "Seller") and any person who makes online purchases of the products marketed by the Company (the "Customer" or the "Consumer") on the website www.altamodasilvestre.com (the “Site”).

The Customer may ask the Company for any information concerning these general conditions of sale from the assistance service at the telephone number + 39 339 8981094 or at the email address info@altamodasilvestre.com

The Customer may also request from the Company any information of a legal nature concerning these general conditions of sale from the following sections of the Site: " Terms and conditions ", " Privacy Policy ".

In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the Customer or in any case to orders that do not comply with its commercial policy.

These general conditions of sale exclusively regulate the offer, forwarding and acceptance of purchase orders for the products marketed by the Company on the Site that exist between the same Company and the Customer. These general conditions of sale do not regulate the supply of services or the sale of products by parties other than the Seller that are present on the Site through links, banners or other hypertext links.

The Seller is not responsible for the provision of services by third parties other than the Seller and / or for the conclusion of e-commerce operations between users of the Site and third parties.

PART 2

ARTICLE 1 - Object of the contract

With these general conditions of sale, the Company sells and the Customer remotely purchases the products indicated and offered for sale on the Site. The contract between the Company and the Customer is concluded exclusively through the internet, by means of Customer access to the address www.altamodasilvestre.com and the creation of a purchase order according to the procedure provided on the Site.

The Customer undertakes to read these general conditions of sale before confirming his order and to accept them by affixing a flag in the indicated box. In particular, the Customer undertakes to read the following sections of the Site: " Terms and conditions "," Privacy Policy ".

ARTICLE 2 - Pre-contractual information for the consumer - art. 49 of Legislative Decree 206/2005

Before the conclusion of the purchase contract, the Customer examines the characteristics of the goods that are illustrated by the Company in the individual product sheets, present on the Site, at the time of the Customer's choice.

Before the validation of the order with payment obligation, the Customer is informed by the Company regarding:

- total price of goods, taxes, with details of shipping costs and any other costs;

- payment methods;

- the deadline within which the Company undertakes to deliver the products (5 days), except in cases of force majeure not dependent on the Seller;

- conditions, terms and procedures for exercising the right of withdrawal (Article 7 of these general conditions of sale);

- information that the Customer will have to bear the cost of returning the goods in case of withdrawal;

- existence of the legal guarantee of conformity for the goods purchased;

- after-sales assistance conditions and commercial guarantees provided by the Company.

ARTICLE 3 - Conclusion and effectiveness of the contract

The conclusion of the contract between the Company and the Customer takes place through the completion of an order form by the Customer, in electronic format, and the subsequent transmission of the latter to the Seller, electronically, following the relative instructions indicated therein. In the order form, displayed immediately before the conclusion of the purchase contract, the Company will provide the Customer with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or duties) and the costs of shipping. The purchase contract will be considered validly concluded only when the Seller receives, electronically, the Customer's order form, after verifying the correctness of the relative data indicated therein.

The order form will be filed in the Company's database for the period of time necessary to process the orders and in any case no later than the terms prescribed by law.

Before sending the purchase order, the Company will inform the Customer that such forwarding will imply the obligation on the part of the Consumer to pay the indicated price. Before sending the purchase order, the Company will ask the Customer to identify, verify and possibly correct any data entry errors in the purchase order form.

Following the conclusion of the purchase agreement in accordance with the methods indicated in these general conditions of sale, the Company will take charge of the Customer's purchase order.

With the electronic transmission of the order form, the Customer unconditionally accepts and undertakes to observe these general conditions of sale in relations with the Seller.

The Company invites the Customer not to submit the order form for the purchase of the Company's products on the Site if the Customer does not accept and does not agree with these general conditions of sale.

The Company's products purchased by the Customer are intended exclusively for circulation in the country indicated by the Customer in the delivery address; therefore, in the event that the Customer decides to place the product in a country other than that indicated in the delivery address, the Customer accepts that he will be the only person responsible for placing the product and / or products purchased by the Company and you will be obliged to comply with applicable regulations and restrictions both for export from the country where you purchased the item and for import into the country where you intend to take it; the Company hereby declines all responsibility in the event that the Customer fails to comply with the provisions indicated in this article 3.

The Italian language may be used for the conclusion of the purchase contract between the Company and the Customer .

ARTICLE 4 - Legal guarantee of conformity

All products marketed by the Company are covered by the legal guarantee of 24 months for lack of conformity, pursuant to art. 129 of Legislative Decree no. 206/2005 (the "Consumer Code").

Under the legal guarantee of conformity, the Company is liable to the Customer for any lack of conformity existing at the time of delivery of the product.

The lack of conformity exists when the product is not suitable for the use for which it is intended, does not conform to the description or does not possess the qualities and / or performances promised by the seller and typical of the product sold, or to the specific qualities and performances required by the consumer when this has been the subject of a specific agreement between the parties.

The denunciation of the lack of conformity that occurs within the term of validity of the legal guarantee (24 months), must be made, under penalty of forfeiture, within two months from the date of discovery by the Customer (art. 132, paragraph 2 of the Consumer Code). In case of lack of conformity, the Customer has the right to ask the Seller, at his choice and without charge, to repair or replace the goods, unless the requested remedy is objectively impossible or excessively burdensome (Article 130, paragraphs 3 and 4 of the Consumer Code); in the latter case, the Customer will be able to obtain an appropriate reduction in the price of the products or, alternatively, the termination of the contract.

Pursuant to art. 132 paragraph 3, the lack of conformity that occurs within six months of purchase, is presumed to exist on the aforementioned date and the Customer has the right to restore, without charge, the conformity of the goods by repair or replacement.

The Customer must keep the purchase receipt in order to use the Company's assistance service in relation to any dispute concerning the legal guarantee referred to in this article 4.

ARTICLE 5 - Payment methods

The payment of the price of the products and the relative shipping and delivery costs may be paid by the Customer to the Company using one of the methods indicated in the order form. In no case will the Company charge higher costs than those actually incurred by the Company itself, in relation to the payment instrument chosen by the Client.

ARTICLE 6 - Prices

Shipping costs are free for amounts exceeding 100 Euros, while for purchases of a lower amount, the shipping costs are charged to the Customer and will be indicated and calculated at the time of the conclusion of the purchase process before the making the payment.

ARTICLE 7 - Right of withdrawal

The Customer has the right to withdraw from the contract concluded with the Seller, without any penalty being paid, within 14 days from the date of delivery of the product. To withdraw from the contract concluded with the Company, the Client must contact the Company directly within the aforementioned period of 14 days at the email address: info@altamodasilvestre.com and submit the withdrawal form attached here , duly completed and signed. < / p>

Once the withdrawal from the contract has been exercised under the conditions indicated in this article 7, the Customer must return the purchased products to the Seller by delivering them to the courier for shipment within 14 days from the date of receipt of the notice of withdrawal sent by the Customer to society. The shipping costs for returning the product are fully charged to the customer.

The right of withdrawal will be understood correctly and validly exercised by the Customer only if: (i) the products must not have been used, damaged and / or washed by the Customer, (ii) the identification tag must still be attached to the products, as an integral part of the same and (iii) the additional terms and conditions indicated in this article 7 are respected.

If the methods and terms for exercising the right of withdrawal referred to in this article 7 are not respected by the Customer, the same will not have the right to reimbursement of the sums already paid to the Seller.

Within the term of five 5 working days from the sending of the e-mail with which the Company will notify the Customer of the non-acceptance of the return, the Customer may choose to get back, at his sole expense, the products in the state in which they are been returned, notifying the Seller via the e-mail address info@altamodasilvestre.com . Otherwise, the Seller may keep the products, in addition to the sums already paid by the Customer for their purchase.

ARTICLE 8 - Refund times and methods

The Seller will reimburse the Customer for any sums already collected for the purchase of the products only after checking the goods returned by the Customer and verifying compliance with the conditions indicated in the previous article 7; in any case within 14 days from the date on which the Seller will have received the products returned by the Customer.

In the event that the checks are concluded positively, the Seller will send the Customer, to the e-mail address indicated in the purchase order, the relative confirmation of acceptance of the returned products.

The Seller will make the refund using the same payment method chosen by the Customer for the purchase of the returned products, unless the Customer has expressly agreed with the Seller to use a different means of payment. If there is no correspondence between the recipient of the products indicated in the order form and the one who made the payment of the sums due for their purchase, the reimbursement of the sums, in case of exercise of the right of withdrawal, will be made by the Seller, in any case, towards the person who made the payment. The value date of the re-credit of the amount paid by the Customer is the same as the debit; consequently the Client will not suffer any loss in terms of bank interest.

ARTICLE 9 - Liability

The Company assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, in the event that it fails to execute the order within the foreseen times from the contract.

ARTICLE 10 - Integrality

These general conditions of sale are made up of all the clauses that compose them. If one or more provisions of these general conditions of sale is considered invalid or declared as such under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

ARTICLE 11 - Privacy Policy

The Customer can obtain any information relating to the Company's privacy policy by accessing the following link " Privacy Policy ".

ARTICLE 12 - Applicable law and competent court

These general conditions of sale are subject to Italian law.

Any dispute that does not find an amicable solution will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of the Customer, if located in the territory of the State.